After-Market Parts

AFTER-MARKET SALES,
SPARE PARTS, AND
EQUIPMENT RENOVATION

Our After-Market Sales team offers a wide range of services for optimal equipment operation. The team will answer your questions, determine what parts you need, and schedule shipment as required. If special parts are required, they will provide you lead times and personally track your order.

The team also verifies replacement components are accurately defined prior to shipment. A computerized stock-monitoring system assures precise inventory levels are maintained to meet scheduled shutdowns or emergencies.

• All orders are processed within 24 hours, with stock components guaranteed to ship within three working days. Many parts can be shipped the same day. Shipping arrangements, either by truck, rail, air, or water, are easily accommodated at the most economical routing possible.
• Guidelines for credit card or C.O.D. purchases are outlined in our Purchase Options section.
• Component parts for Carrier vibrating equipment are precision engineered to perform specific functions and tested for use in our equipment. We recommend the use of only authorized Carrier parts. Carrier cannot warrant equipment using counterfeit components and parts not of Carrier design.
• Always consult the Parts List in your Installation & Operational Manual for the specific serial number of the machine involved. The five-digit serial number can be found in the drive area, at the end of the drive shaft, or on the lower right-hand corner of the final certified
  drawings located in your Installation & Operational Manual.
• The team includes professional engineers to assist in redesign or retrofit of your existing equipment for new applications. Additionally, our service technicians are available for on-site assistance upon request.
• Providing custom service to supply fabricated replacement items, such as troughs, drilled decks, hoods, etc. to meet strict design requirements and specifications.
• After-Market Sales is on call 24-hours a day, seven days a week, to assist you in an emergency or shutdown situation. Inquiries should be directed to:

Carrier Vibrating Equipment, Inc.
After-Market Sales
Toll free: 1-800-547-7278
Phone : 502-969-3171
Fax : 502-969-3172
E-mail : ams@carriervibrating.com

• For emergency parts: Please call our emergency parts pager at (888) 200-4397 or our main number at (502) 969-3171 and leave a message at the emergency parts prompt. Your call will be returned within 30 minutes.
• For emergency service: Please call our emergency service pager at (888) 466-7143 or our main number at (502) 969-3171 and leave a message at the emergency service prompt. Your call will be returned within 30 minutes.