Service Center

TROUBLESHOOTING

Carrier understands that the quality of our “after-sale service” can be a strong indicator of total customer satisfaction. We view after-sale service with the importance that it deserves.

If you are experiencing a problem, let our product knowledge and collective experience minimize your inconvenience. Call us today with your questions.

• We have an inventory of over 8,000 spare parts and employ six full-time service technicians. The Service Department is available for emergency consultation 24 hours a day, seven days a week, including holidays.
• For emergency parts: Please call our emergency parts pager at (888) 200-4397 or our main number at (502) 969-3171 and leave a message. Your call will be returned within 30 minutes.
• For emergency service: Please call our emergency service pager at (888) 466-7143 or our main number at (502) 969-3171 and leave a message. Your call will be returned within 30 minutes.

In advance of troubleshooting, our Service Manager will ask the following general questions to help identify the problem. For further technical assistance, inquiries should be directed to:

Carrier Vibrating Equipment, Inc.
Service Department
Phone: (502) 969-3171
Fax: (502) 969-3172
E-mail: service@carriervibrating.com