Troubleshooting
Service Center
Carrier understands that the quality of our “after-sale service” can be a strong indicator of total customer satisfaction. We view after-sale service with the importance that it deserves.
If you are experiencing a problem, let our product knowledge and collective experience minimize your inconvenience. Call us today with your questions.
- We have an inventory of over 8,000 spare parts and employ six full-time service technicians. The Service Department is available for emergency consultation 24 hours a day, seven days a week, including holidays.
- For emergency parts: Please call (502) 969-3171 and follow the after-hours instructions for emergency parts. The instructions will include our Aftermarket Manager’s cell number for 24/7 contact.
- For emergency service: Please call (502) 969-3171 and follow the after-hours instructions for emergency service. The instructions will include our Service Manager’s cell number for 24/7 contact.
In advance of troubleshooting, our Service Manager will ask general questions, as outlined in the Troubleshooting Links below, to help identify the problem. For further technical assistance, inquiries should be directed to:
Carrier Vibrating Equipment, Inc.
Service Department
Phone: (502) 969-3171 extension 226
Fax: (502) 969-3172
E-mail: service@carriervibrating.com
